{"xsrfToken":"0290ddfb3f87b619758abde217ac30ec3106b7a4_lout","branding":{"id":"2","key":"cust","name":"Customer Service","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1e72711f-1b35-4dfb-888b-0e120f94fc56/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzFlMjBhNi0yOWU5LTQ0YjYtODQwYi01OTEwMDBjYWIxOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlNzI3MTFmLTFiMzUtNGRmYi04ODhiLTBlMTIwZjk0ZmM1NiI6WyJyZWFkIl19LCJleHAiOjE3Mjg2OTIwMjEsIm5iZiI6MTcyODY5MTQyMX0.veLAPLyF5MRCClJ0MO7TTejHk-lf8_-S0wD7uLKTFxs&client=431e20a6-29e9-44b6-840b-591000cab18d&mode=fit","logoId":"1e72711f-1b35-4dfb-888b-0e120f94fc56","isLogoAvailable":true,"helpCenterTitle":"Hi. How can we help?","sharedPortalName":"Augmentus Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Hi. How can we help?","sharedPortalName":"Augmentus Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000c24","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d66f0781-d085-4beb-b7d1-c2342cf7ddd7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzFlMjBhNi0yOWU5LTQ0YjYtODQwYi01OTEwMDBjYWIxOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2NmYwNzgxLWQwODUtNGJlYi1iN2QxLWMyMzQyY2Y3ZGRkNyI6WyJyZWFkIl19LCJleHAiOjE3Mjg2OTIwMjEsIm5iZiI6MTcyODY5MTQyMX0.vwVs2_ThsxlbfROPHLthpoj96a9Lq7lb6jijkLUM9wU&client=431e20a6-29e9-44b6-840b-591000cab18d&height=300&mode=fit","bannerMediaApiFileId":"d66f0781-d085-4beb-b7d1-c2342cf7ddd7","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"cust","projectId":10007,"serviceDeskId":2,"name":"Customer Service","description":"<p>Open a ticket with Augmentus Support.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[6],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us more about the bug you're experiencing.</p>","icon":10545,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[6],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[6],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[6],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[6],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://augmentus.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[17,18,22,23,24]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzFlMjBhNi0yOWU5LTQ0YjYtODQwYi01OTEwMDBjYWIxOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg2OTI2MjEsIm5iZiI6MTcyODY5MTQyMX0.trsnSHCX1fBQ-patWz7E4WJi9ENjEWAgcMUdT7164O8","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"431e20a6-29e9-44b6-840b-591000cab18d","tokenDurationInMins":20}},"sharedPortal":{"name":"Augmentus Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}